Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-head-up-display-calibration.collision-talk.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This comprehensive Privacy Policy explains how we collect, use, and protect the information you provide when you interact with our website, applications, services, or products. By using our platform, you consent to the practices outlined herein, in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Service Act (UCPA)
  • Connecticut Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our digital presence, including:

  1. Website: Our main website located at https://mercedes-head-up-display-calibration.collision-talk.com.
  2. Applications: Any mobile or desktop applications developed and maintained by us.
  3. Services: Online services offered through our platform.
  4. Products: Digital products available for purchase or download from our website.

Please note that this policy does not extend to third-party platforms, apps, or services you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User: If you create an account and use our applications or services.
  2. Website Visitors: When you browse our websites linked to this policy.
  3. Communications: For any communication initiated by us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect diverse types of personal data to enhance your experience and deliver tailored services. Here’s a breakdown:

  1. Account Information: Details required to create and manage your user account, such as username, email address, and password.
  2. Payment Information: Credit or debit card details, billing addresses, and transaction records for processing purchases.
  3. Financial Information: Bank account numbers, investment portfolios (if shared), and other financial data related to transactions.
  4. Purchase Information: Products or services bought from us, including quantities, prices, and order history.
  5. Mobile Device Identifiers: Unique device IDs, operating system information, and mobile network data for analytics and troubleshooting.
  6. Location Data: GPS coordinates and location-based services data to provide personalized content and services (with your consent).
  7. Feedback: Your comments, reviews, surveys, or other forms of user feedback to improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels, including public posts and shared content.
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through various methods: user input forms, order processes, analytics tools, device sensors, and third-party service providers.

Cookies

Cookies are small text files stored on your browser to enhance your experience on our site:

  1. Strictly Necessary Cookies: Essential for navigation and functionality. These cookies enable core features like account login and shopping cart management.
  2. Preference Cookies: Remember user preferences, such as language settings, to provide a personalized experience.
  3. Analytics Cookies: Used by analytics tools (e.g., Google Analytics) to collect data about your interactions with our site for performance measurement and improvement.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your preferences.

Retention and Deletion

We retain personal data only for as long as necessary, considering legal requirements and the purposes for which it was collected. Once these purposes are fulfilled, we delete or anonymize the data to prevent reidentification. Regular data retention reviews ensure compliance with privacy laws and efficient data management.

Security Measures

We implement robust security measures to protect your personal data:

  • Encryption: Secure encryption protocols for data in transit and at rest.
  • Third-Party Processing: Engagement of secure third-party service providers to handle specific data processing tasks, ensuring they adhere to strict privacy standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and products do not knowingly collect personal information from minors without parental consent. If you believe we have collected such data by mistake, please contact us using the details below.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data while we verify or dispute its accuracy.
  • Portability: Receive your personal data in a structured, commonly used format for use with another service.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your privacy rights does not adversely affect your interactions with us.

To exercise these rights or submit related queries, please contact our dedicated Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests for data deletion, or questions about our data practices:

We value your trust in our commitment to privacy. By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.